In order to submit your valid serial number, please click on the number sign (#) under the 'Manage My Registration' heading, located to the right of each row.

BEING PROCESSED

This status indicates that your application has been received and is currently being processed by our representatives.

MISSING INFO

This status indicates that data is missing. For example, the serial number provided is not valid or the proof of purchase does not show the date of purchase.  The reason for this status is displayed under the 'Comments' section.

VALID

This status indicates that all data has been provided and the registration has been successfully validated, i.e. you don’t need to provide any additional information in relation to your claim.

INVALID

This status indicates that the registration  does not comply with the promotional terms and conditions. For example, the purchase was not made within the valid promotional dates. The reason for this status is displayed under the 'Comments' section.

PROCESSED

This status indicates that the transaction has been organised and no further action is required.

REISSUED

This status indicates that the previous transaction was not successful and has been processed again.

SETUP/BEING PROCESSED

This status indicates that your registration has been received and is currently being processed.
 
READY FOR PROCESSING

This status indicates that your registration has been reviewed and approved. It is currently being queued for processing.

RETURNED       

This status indicates that the transaction was unsuccessful. This is because the details for the transaction are insufficient.

RESENT FOR PROCESSING

This status indicates that the transaction details have been re-confirmed and the transaction is being processed again.

Please note that the serial number could be found on the paperwork sent from the manufacturer to your Partner.

The final sales registrations must be submitted no later than the end of the promotion as stated in the Terms and Conditions. Sales will not be accepted after this date and you will forfeit any potential reward.

Your prepaid debit card will be issued to you after the first payment has been completed and when your sales claims have been processed after the first month of the promotional period. Please note: You card and your PIN number will arrive separately, for security reasons. Once your card is received, please retain it as any subsequent reward will be automatically uploaded onto the card once the sales for the following month have been approved.

Your card can be used immediately and can be used everywhere VISA / MasterCard cards are accepted – both in-store and online. This card does not have ATM access but will require the use of your PIN when making purchases.

We will notify you, via the email address you supplied at registration, when funds have been paid onto the card.